Our support team is ready to answer your questions and guide you through using your Oricle Hearing Aids. Whether you need help getting started, want to check on an order, or have a quick question- getting support is simple.
🎥 Watch step-by-step tutorials to learn how to use and care for your device
💬 Explore FAQs to get instant answers to common questions
Have questions? We have answers!
Jessica from Tampa asks,
How long is the shipping time?
Your Oricle Hearing Aid will be delivered right to your doorstep within 3-6 business days. We offer fast, reliable shipping so you can start enjoying better hearing as soon as possible!
Next question is from Amy,
Can I get a refund if I don't like the product?
Refunds are issued to your original payment method within 3 business days of receiving the return.
Your bank may take up to 10 business days to post the credit.
Ryan from Boston says,
Where are your products from?
We are a U.S.-based company. We ship out of Los Angeles, California.
Liz from Frankfurt emails and says,
How do I track my package?
Once your order is shipped, you'll receive a tracking number via email.
Simply enter this number on the carrier's site to see the latest updates on your package's journey.
Jenna asks,
Can I trust your product quality?
Yes! Our products undergo rigorous stress-testing and are developed in
collaboration with frontline professionals to ensure top-notch quality.
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