Website Use

By using our website, you confirm you are at least the age of majority in your jurisdiction and legally able to enter into a binding agreement. Your use of oriclehearing.com constitutes agreement to these Terms of Sale.

Product Use

All products sold are for personal use only. You may not resell, distribute, or modify any product purchased from Oricle Hearing.

No Medical Advice

Information provided on our site is for general informational purposes and is not medical advice. Please consult with your doctor before using our products.

Order Acceptance

We reserve the right to accept or decline orders. If your order is declined, a refund will be issued to your original payment method.

Shipping

Orders ship within 24-48 business hours and typically arrive within 5–10 business days. You are responsible for providing a valid shipping address. Delivery confirmation from the carrier serves as proof of delivery.

Money-Back Guarantee

You may return products within 30 days of purchase for a full refund if you are not satisfied. Return shipping fees and a $8.95 processing/restocking fee apply.

Returns

• Returns must be pre-approved and include an RMA number.
• Email [email protected] to begin the return process.
• Products must be returned in original condition and packaging.
• Refunds are processed to the original payment method within 10 business days after receipt.

Extended Warranty

Our Extended Lifetime Warranty covers defects in materials and workmanship for the life of the product. It does not cover damage due to misuse, normal wear and tear, or unauthorized repairs.

Dispute Resolution

All claims must be resolved through binding arbitration unless you opt out within 30 days of your first product use. You waive rights to a jury trial and class action participation.

Contact Us

Email: [email protected]